Policies
We are committed to ensuring that your shopping experience is both seamless and enjoyable. Below, you will find details about our policies, how we protect your personal information, customer rights, and more.
Thank you for choosing to shop with us!
privacy policy
At Style Escape, we take your privacy very seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our store.
We may use your personal information to process your orders, communicate with you about your orders, and provide you with customer service. We may also use your information to send you promotional and marketing materials about our store if you have opted in to receive them. You may opt out of receiving marketing emails from us at any time. We may also use your information to improve our store, such as by analyzing user preferences and behaviour, and to comply with legal obligations, such as tax and accounting requirements.
How We Protect Your Information
We take the security of your personal information seriously and take reasonable precautions to protect it. We use industry-standard encryption technology to protect your payment information and other sensitive data during transmission. We also use secure servers and firewalls to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no data transmission over the internet or electronic storage is completely secure, and we cannot guarantee the security of your personal information.
Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with our service providers, such as payment processors and shipping providers, to fulfill your orders and provide you with customer service. We may also share your information to comply with legal obligations, such as a court order or government request.
Children's Privacy
Our store is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are under 13, do not use our store or provide any personal information to us.
Third-Party Links
Our store may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.
Changes to this Privacy Policy
We reserve the right to modify this Privacy Policy at any time. We will post any changes to this Privacy Policy on our store. Your continued use of our store after the effective date of any changes constitutes your acceptance of the revised Privacy Policy.
terms & CONDITIONS
These Terms & Conditions apply to your use of our store, and by using our store, you agree to these terms. Please read these Terms & Conditions carefully before using our store.
Information We Collect
We may collect personal information from you, including your name, email address, phone number, shipping address, and payment information when you make a purchase or register for an account on our store. We may also collect information about your device and browsing activity when you interact with our store, such as your IP address, browser type, and referring URLs.
Product Information and Availability
We make every effort to display our products accurately, including colours, descriptions, and prices. However, we do not guarantee that the information on our store is accurate, complete, or current. We reserve the right to modify the contents of our store, including products, prices, and descriptions, at any time without notice.
All products are subject to availability. We cannot guarantee that all products will be available at all times, and we reserve the right to limit the quantity of any product that we offer.
Pricing and Payment
All prices on our store are in Canadian (CAD) dollars and are subject to change without notice. We accept payment by credit card. By providing payment information to us, you represent and warrant that you have the legal right to use the payment method you have selected.
Intellectual Property
All content on our store, including text, graphics, logos, images, and software, is the property of Style Escape or its affiliates and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or modify any content on our store without our prior written consent.
User Conduct
You agree to use our store only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit any other user from using our store. You may not use our store to transmit or post any material that is illegal, threatening, abusive, defamatory, or otherwise offensive.
Limitation of Liability
In no event shall Style Escape or its affiliates be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our store. We do not guarantee that our store will be error-free, uninterrupted, or free from viruses or other harmful components.
Indemnification
You agree to indemnify, defend, and hold harmless Style Escape and its affiliates, officers, directors, employees, agents, licensors, and suppliers from and against all claims, losses, expenses, damages, and costs, including reasonable attorneys' fees, arising out of or in connection with your use of our store.
Changes to these Terms & Conditions
We reserve the right to modify these Terms & Conditions at any time without notice. Your continued use of our store after the effective date of any changes constitutes your acceptance of the revised Terms & Conditions.
RETURN Policy
Due to Health and Safety regulations, we regret we cannot offer refunds or returns. If you have any questions or concerns, please contact us at style.escape@hotmail.com.
shipping & delivery
At Style Escape, we want to ensure that you receive your orders in a timely and efficient manner. We ship Canada wide. Please read this Shipping Policy carefully before making a purchase.
Shipping Options and Fees
We offer several shipping options for our customers. Shipping fees are based on the weight and size of the package, as well as the destination. The available shipping options and fees will be displayed at checkout.
We also offer free shipping for orders over a certain amount, which may vary depending on the destination.
Delivery Times
Delivery times vary depending on the shipping option you choose, your location, and the time of year. Please allow up to 3-5 business days for processing and handling before your order is shipped. Once your order is shipped, you will receive a tracking number via email.
International Shipping
We currently ship to Canada and do not offer International Shipping at this time.
Customs and Import Fees
Customers are responsible for any customs duties, taxes, or fees that may be imposed by their local government upon delivery. We are not responsible for any delays or additional fees caused by customs or import regulations.
Delivery Errors and Lost Packages
If you have not received your order within the estimated delivery time, please contact us at style.escape@hotmail.com. We will work with the carrier to resolve any issues and locate your package.
If the carrier confirms that your package was lost or damaged during shipment, we will replace the item or provide a full refund.
Change of Shipping Address
Please ensure that your shipping address is accurate and complete before submitting your order. If you need to change your shipping address after placing an order, please contact us at style.escape@hotmail.com as soon as possible. We will do our best to accommodate your request, but we cannot guarantee that we will be able to make the change.
contact us
If you have any questions or concerns about any of our Policies, please contact us at style.escape@hotmail.com